Policies – Eyes On Walls

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Shipping to the United States & Canada

We offer fast flat rate shipping with expedited options to the United States and Canada. There are never any additional taxes or duty due on receipt of your order.

Shipping Worldwide

New UPS Worldwide Expedited shipping starting from $14.95 flat rate per order. Unframed Fine Art Prints, Limited Editions, Originals and small items (Apparel, Books, etc..) are available shipped to most countries worldwide with shipping options and costs calculated in checkout. Though we do our best to minimize taxes and duty charges, depending on your county there may be additional charges due on receipt of your package. Please check with your local government to confirm.

No Hassle Returns & Exchanges

We want you to be thrilled with your new art. If for any reason you would like to return or exchange your art please contact CustomerCare@EyesOnWalls.com within 15 days of receiving your order. Returns are accepted for either store credit of the full order value including shipping, or a full refund less our actual shipping costs. Originals and Limited Editions items we may only be able to offer a return depending on availability.

Damaged Items

In the rare case that your art arrives damaged please contact us immediately. We will ask for photos of the damage including the packaging so we can document the claim and process a replacement for you at no charge.

Cancellations

If you wish to cancel or modify an order, please contact us as soon as possible as once your order is in production we are unable to make changes. Orders may be in production as soon as 1 hour after placing your order.

Warranty

We stand by the quality of our products. If you have any issues with your Eyes On Walls art for a period of 1 year please contact us for replacement or repair.

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