FAQs – Eyes On Walls

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What is Eyes On Walls?

We publish an exclusive collection of unique and modern art from popular urban culture; a new look for the new generation of art buyers and home owners. We work with a worldwide collective of some of the most popular young living artists to make their best and most famous work available on any budget.

How do I contact an artist?

To respect the privacy of our artists and their creative space, we ask that you contact us if you wish to connect with an artist that you see on Eyes On Walls. Please email customercare@eyesonwalls.com with your information and the nature of your request.

How often is new art released?

Please subscribe to our mailing list for all new and updates. Eyes On Walls releases it's quarterly magazine to showcase new artists and new works that have be added to the collection.

Who owns copyright or licenses on Eyes On Walls art?

All copyrights belong to the artist who created the work. The license to reproduce the work as prints belongs to Eyes On Walls. Please note that copyright and/or license to reprint is not transferred to buyers of prints or original artworks.

How do the artists benefit from sales?

Artists receive an agreed-upon commission from all sales of their work sold through Eyes On Walls.

Do you offer a discount to the trade?

Eyes On Walls has an active wholesale program and we  encourage qualified trade professionals including resellers, retailers and designers to review the information available on our Wholesale Website. http://eyesonwallsinc.com/

Can I feature Eyes On Walls art on my Website, Book, TV show, Film, etc?

All requests to use or license Eyes On Walls images and/or products must be submitted by emailing us at customercare@eyesonwalls.com. Image use must be cleared first with the artist and then with the licensing department at Eyes On Walls.

How do I become an Eyes On Walls artist?

We work with a small and carefully chosen group of artists and we invest in actively promoting their work. For this reason we are very selective about the artists we add to our line, adding only a few new artists each year. The majority of our artists have been selected by hand but we will review submissions. Please view our Get Published guide for more information on how to submit work.  http://www.eyesonwalls.com/pages/get-published

Will my art last a long time? What are archival materials?

Eyes On Walls was founded on decades of art industry experience which means that you will receive a superior product in every way. All of our paper, mats and frames are acid-free and of archival quality to prevent deterioration and discoloration. As long as you take proper care of your art, it will last a lifetime.

What's a Limited Edition?

Limited Edition Prints are printed in a set number and then signed and numbered by the artist, never to be released again in that format. Each contains a Certificate of Authenticity - a card that accompanies each Eyes On Walls limited edition print listing the artwork title, how many were printed and the print's number in the edition. It is signed by a representative from Eyes On Walls to ensure that it is the Real Deal.

Does the size of the paper equal the size of the actual image?

Yes. We trim each print to fit the image so your print will arrive without a white border. However Limited Edition Prints usually have a border with the artist's signature and the edition number. 

How do I care for my art? 

Art should always be kept out of direct sunlight, heat, humidity and moisture. Our Art Block products are sealed with a laminate coating that provides an extra layer of protection but use caution when exposing it to

How are your products made?

All printed Eyes On Walls products are hand-made in Montreal, Canada. All of our products are produced when you order them, on-demand, to avoid waste and keep our prices low. We go out of our way to use only the highest quality materials and processes. When you buy a product from Eyes On Walls, you are buying a superior art product that will be treasured for years and years.

Do you offer custom framing?

We keep our framing and finishing options simple, if you are looking for a custom and specific framing option we encourage you to order a rolled Fine Art Print from us and bring it to a local custom framer to have it finished to your specifications.

How do I redeem a discount or promotional offer?

On the checkout page, input the discount code and the discount will automatically be applied to your order. Discounts can not be applied to orders placed before or after the promotional period.

Where can I find a discount code? 

Discount codes are distributed to our email list and our social media accounts on Twitter and Facebook. Please follow and subscribe to our mailing list to be notified of promotions.

How often do you have sales?

Our prices are set to be a good value without constantly offering discounts and running sales, if you follow our brand you are aware that we rarely run sales and never run excessive discounts.

What payment options do you offer?

We accept all major credit card payments through our secure checkout.

Is it secure?

This store encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

How long will it take for my order to ship?

Order will be produced and packaged with care within 1-3 business days and shipped to you as quickly as possible.

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